Which method can improve the management of alerts in Zabbix?

Implementing rate limiting is an effective method for improving the management of alerts in Zabbix. This technique helps control the flow of incoming alerts by limiting the number of notifications that are sent within a specific time frame. This is particularly useful in high-pressure environments where system administrators might be overwhelmed with alert messages during incidents or critical events.

By applying rate limiting, Zabbix can help avoid alert fatigue—where users become desensitized to alarms due to their frequency. Rate limiting ensures that only the most relevant alerts are communicated, allowing users to focus on significant issues without being distracted by an excessive number of notifications. This way, the management team can prioritize their responses and manage their time more effectively during monitoring and incident response.

The other options, while they can enhance the overall management of Zabbix, do not directly address the flow and handling of alert notifications in the way that rate limiting does. For instance, setting user permissions is important for access control but does not affect the number of alerts received. Similarly, creating escalations can help with prioritizing alerts, but it does not prevent overloading with too many simultaneous alerts. Utilizing read-only access is also more about limiting users' capabilities rather than managing alert distributions effectively.